HP Support for Windows 11 & Windows How to Upgrade & Fix Problems

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If the free space on the hard drive drops too low, files do not save, discs do not burn, and the hp windows 10 or tablet might become unreliable. EliteBook x G3. The device receives the «Preinstalled» support rating. ProDesk G5 DM. Troubleshooting Hp windows 10 Screen Issues in Windows Back up your data to an external drive or a перейти folder.
 
 

 

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All forum topics Previous Topic Next Topic. New member. Message 1 of 5. HP Recommended. Product: HP Envy – m6-wdx. Operating System: Microsoft Windows 10 bit. Tags 2. Tags: HP Envy – m6-wdx. Level Message 2 of 5. Hi: You can order recovery media for your model from the link below. Tags 5. Tags: download. Was this reply helpful? Yes No. Message 3 of 5. Download the micosoft media creation tool that will install Windows Message 4 of 5.

HP Support Agent. The microphone in your computer might need to be configured to work with Cortana and results vary based on the specific microphone. After installing Windows 10, Wireless Display Miracast might not connect to an external display or might lose connection.

Updated video and wireless drivers are required to enable the functionality. Check Windows Update for the latest drivers and install them when they are available.

Microsoft Refresh and Reset might not correctly restore drivers and customizations specific to your HP system. You should only use HP Recovery Manager to restore the factory image, or Go Back to return to the previous operating system. Some computers with IDT audio controllers might not have full functionality after installing Windows The Windows 10 driver provides audio for the computer, but some features do not work.

System Requirements Microsoft requires that your computer hardware meet the following system requirements before you can install Windows Steps to take before installing Windows 10 Step 1: Install the latest software and driver updates from HP Support Assistant Download and install the latest version of software and drivers from HP.

Step 3: Create recovery discs and back up your important files Create recovery discs and use File History to back up your data. If you have not already done so, create a set of Windows 8. If a problem occurs during the installation process, you can use HP System Recovery to return your computer back to its original software configuration. You can use File History to back up your files and transfer them to Windows Step 4: Decrypt the hard drive if applicable The Windows 10 installation does not complete if the hard drive is encrypted.

If you have encrypted the hard drive, you must decrypt the hard drive before beginning the installation. Go to the Microsoft Get Windows 10 webpage in English. Click Open , Save , or Run in any windows that display to download the tool to your computer. Double-click the MediaCreationTool.

Select the language, edition, and architecture bit or bit for the Windows 10 installation, and then click Next. Installation from ISO media is for advanced users.

Proceed to the next step to install Windows 10 on your computer using the installation media. Step 2: Install Windows 10 on your computer Windows 10 Setup allows you to do a clean installation of Windows 10 erases all data or to keep your personal files and apps HP still recommends backing up all data in the event of any data loss.

When the installation is complete, Windows 10 Upgrade copies the windows. Keep this file on the USB hard drive. The file is required if you decide to Go Back to the previous operating system. Insert the Windows installation USB drive into the computer. When the Get important updates window opens, select Download and install updates recommended , and then click Next. In the Choose what to keep window, select what you want to keep, and then click Next. Keep personal files and apps : Keeps all your personal files, settings, and apps.

Keep personal files only : Keeps your personal files, but no settings or apps. During the installation process, your computer restarts several times. Do not turn off your computer or interrupt the installation process. If the sign-in window displays, sign in to your account. If you chose Keep personal files and apps , the desktop opens when the installation completes. If you chose Keep personal files only , the desktop opens when the installation completes. If you chose Keep nothing , continue to the next step after the installation completes to set up Windows Step 3: Complete setup and sign in to Windows 10 clean installation only If you chose the clean install and kept nothing, navigate the setup experience with the help of Cortana.

If you chose to keep your personal files and apps, you do not need to set up Windows 10 again. When the Cortana introductory screen displays, you can choose to use Cortana voice recognition if your computer has a working microphone or your keyboard and mouse to complete the setup. If you do not want to use Cortana voice recognition, click the speaker icon in the lower right corner, and then mute the volume.

When the Let’s start with region. Is this right? When the Is this the right keyboard layout? When the Want to add a second keyboard layout? When the Let’s connect you to a network screen displays, select the network you want to connect to, and then click Connect and type your network user name and password, or click Skip for now to continue without connecting to a network. On the Sign in with Microsoft screen, type your email, phone, or Skype name in the text field, or create an account, and then click Next.

Type your password in the text field, and then click Next. If you see a Call us overprotective screen requesting an additional method of account verification, select the way you want to verify the account, and then click Next. Read the options displayed on each screen, select the options you want, and then follow the on-screen instructions to continue.

When the Choose privacy settings for your device screen displays, select the options you want, and then click Accept. Windows activation To verify that you have a genuine copy of Windows 10 that has not been used on more devices than the license agreement calls for, your Windows 10 needs to be activated.

Depending on where you acquired your copy of Windows 10, activation occurs using either a digital entitlement or a character product key. Windows Hello To unlock your computer with your fingerprint or with your face, without a password, you can use Windows Hello. It is a much more personal and very secure way to unlock your Windows 10 device. If your computer has the hardware required for Windows Hello, you are prompted to set up Windows Hello during Windows 10 setup. If Windows Hello does not activate automatically and you want to use the facial recognition or fingerprint reader, follow these instructions after Windows 10 is activated.

Click Start , and then click Settings. Under Windows Hello , options for face, fingerprint, or iris display if your computer has the fingerprint reader or camera to support the feature. After setting up Windows Hello, you can sign into your computer with the swipe of a finger or a quick glance. Steps to take after installing Windows 10 After installing Windows 10, update your drivers, software, and apps.

Install HP Support Assistant. HP Support assistant scans your computer and automatically detects and installs the latest software drivers available from HP. Install updated video drivers. For the best viewing experience, download and install the latest graphics drivers for your computer.

Download and install the Windows 10 video drivers for your computer. Install updated audio drivers. Audio from your speakers and headphones should work properly after Windows 10 is installed, but to get the most from your audio system, install the latest HP audio drivers. Resolve any printer issues. Learn how to use Windows Read the HP support document Understanding and Using Windows 10 Features to learn new Windows 10 features, the apps that come with Windows 10, and much more.

Go back to the previous version of Windows Go Back is a feature that returns your computer to the operating system that was installed before you installed Windows If you perform a disk cleanup, refresh, or reset in Windows 10, you do not have the option to go back.

If you have deleted the windows. If your installation required an external USB drive you must use the same drive to go back. Although your personal files should not be affected by going back, it is recommended that you back up all important data personal files, photos, videos, documents, applications, software, etc. If you used a different password with the previous Windows version on your computer, you might need your old password. Keep your PC powered on and plugged in to a power source for the duration of the go back process.

After going back, you need to reinstall some apps and programs, and any settings changes are lost. Using the search box on the taskbar, search for go back , and then click Go back to an earlier build. In the Go back to an earlier build section, click Get started.

 
 

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